Capcom
Welcome to the Support Portal for Capcom USA and Capcom Europe! Search for help articles in the search bar, or select a category below.
Residents of North and South America, Europe, the Middle East and Africa, click the button in the upper right to submit a detailed ticket. EMEA residents must select the Capcom Europe region. Please allow up to 1-2 business days to receive a response. Due to increased ticket traffic, a response may take additional time.
Please note that this method of contact is for technical troubleshooting with games. While we appreciate all players who write in, we may not be able to respond to all inquiries outside of those in need of direct support and troubleshooting for Capcom games.
Please note that warranty replacements for physical game copies and Collector’s Edition items are currently limited, and there may be a delay in assistance. We strongly recommend contacting the retailer you purchased from for additional options, as they may have a more immediate option for replacement.
Our sincerest apologies for the inconvenience, and we thank you for your understanding.
When necessary for diagnostic purposes, please understand that some non-personal information including but not limited to the game play environment, console model and/or its specs, specific error codes, and information/details that caused the problem, etc. may be shared with the hardware manufacturers and/or relevant parties.
For Japan territory inquiries: https://www.capcom.co.jp/support/
For Asia (excluding Japan), Australia, and New Zealand territory inquiries: email info-asia@capcom.com
For inquiries regarding Capcom Mobile titles on iOS/Android: http://www.us.capcommobile.com/main#support
For inquiries regarding Resident Evil titles on macOS/iOS: Click Here
For CAPCOM ID related inquiries: https://cid.capcom.com/en/support/inquiry/input/
Categories
- General General Capcom USA and Capcom Europe information.
- Resident Evil Series Releases for Apple Devices Troubleshooting and frequently asked questions regarding the iOS and macOS versions of Resident Evil VII: biohazard, ...
- Dead Rising Deluxe Remaster Troubleshooting and frequently asked questions regarding Dead Rising Deluxe Remaster.
- Ace Attorney Investigations Collection Troubleshooting and frequently asked questions regarding Ace Attorney Investigations Collection.
- Kunitsu-Gami: Path of the Goddess Troubleshooting and frequently asked questions regarding Kunitsu-Gami: Path of the Goddess.
- Monster Hunter Stories Troubleshooting and frequently asked questions regarding Monster Hunter Stories.
- Street Fighter 6 Troubleshooting and frequently asked questions regarding Street Fighter 6.
- Dragon's Dogma 2 Troubleshooting and frequently asked questions regarding Dragon's Dogma 2.
- Apollo Justice: Ace Attorney Trilogy Troubleshooting and frequently asked questions regarding Apollo Justice: Ace Attorney Trilogy.
- Exoprimal Troubleshooting and frequently asked questions regarding Exoprimal.
- Ghost Trick: Phantom Detective Troubleshooting and frequently asked questions regarding Ghost Trick: Phantom Detective.
- Resident Evil 4 (2023) Troubleshooting and frequently asked questions regarding Resident Evil 4.
- Mega Man Battle Network Legacy Collection Troubleshooting and frequently asked questions regarding Mega Man Battle Network Legacy Collection.
- Resident Evil Village Troubleshooting and frequently asked questions regarding Resident Evil Village.
- Monster Hunter Rise Troubleshooting and frequently asked questions regarding Monster Hunter Rise and Monster Hunter Rise: Sunbreak.
- Monster Hunter Stories 2: Wings of Ruin Troubleshooting and frequently asked questions regarding Monster Hunter Stories 2: Wings of Ruin.
- Monster Hunter: World Troubleshooting and frequently asked questions regarding Monster Hunter: World and Monster Hunter World: Iceborne.
- Capcom Arcade Stadium Troubleshooting and frequently asked questions regarding Capcom Arcade Stadium.
- Capcom Arcade 2nd Stadium Troubleshooting and frequently asked questions regarding Capcom Arcade 2nd Stadium.
- Ghosts 'n Goblins Resurrection Troubleshooting and frequently asked questions regarding Ghosts 'n Goblins Resurrection.
- The Great Ace Attorney Chronicles Troubleshooting and frequently asked questions regarding The Great Ace Attorney Chronicles.
- Phoenix Wright: Ace Attorney Trilogy Troubleshooting and frequently asked questions regarding Phoenix Wright: Ace Attorney Trilogy.
- Devil May Cry 5 Troubleshooting and frequently asked questions regarding Devil May Cry 5 and Devil May Cry 5 Special Edition.
- Resident Evil Re:Verse Troubleshooting and frequently asked questions regarding Resident Evil Re:Verse.
- Resident Evil 2 Troubleshooting and frequently asked questions regarding Resident Evil 2.
- Resident Evil 3 Troubleshooting and frequently asked questions regarding Resident Evil 3.
- Resident Evil 7 biohazard Troubleshooting and frequently asked questions regarding Resident Evil 7 biohazard.
- Resident Evil 0 Troubleshooting and frequently asked questions regarding Resident Evil 0.
- Resident Evil HD Remaster Troubleshooting and frequently asked questions regarding Resident Evil HD Remaster.
- Resident Evil: Revelations Collection Troubleshooting and frequently asked questions regarding Resident Evil: Revelations and Resident Evil: Revelations 2.