Q: What is the supported operating environment?
A: Please check the official website.
Q: If I have already purchased the Mac version, do I still need to purchase the iOS version to play through to the end?
A: No. If you have the Mac version, you do not need to purchase it again.
If you own the Mac version, you do not need to purchase the iOS version again even if you want to play through to the end.
For information on transferring the purchase information of in-app purchase content, please refer to the following information.
Please refer to the following information.
Q: Can I transfer play data from the Mac version to the iOS version (or from the iOS version to the Mac version)?
A: Yes, it is possible. Please see below for instructions on how to transfer saved data between devices.
Q: Can I back up saved data or transfer it to another device?
A: Yes.
By using iCloud Drive, you can back up your saved data and transfer it to another device (Mac/iPhone/iPad). You need to activate iCloud Drive in order to transfer data.
How to create backup data:
Title screen → Options → iCloud → Upload.
How to import backed-up data:
Title screen → Options → iCloud → Download.
The purchase information for in-app purchase content can be transferred using the Restore operation.
Restore operation:
Title screen → ONLINE STORE → Restore
Q: If I reinstall the app, do I need to re-purchase in-app content that I have already purchased?
A: In-app purchase information is managed by your Apple ID.
In-app purchases can be used again without duplicate charges if all of the following conditions are met.
1] The app meets the operating environment.
2] You are signed in with the Apple ID under which the in-app purchase was made.
3] The app is installed on the device in the state of [1] and [2].
If the above conditions apply,
Title screen → ONLINE STORE → Restore.
If the above conditions apply, you can restore past purchases by following the procedure in [Title screen → ONLINE STORE → Restore].
If the Apple ID password input screen appears, try signing in with the same Apple ID used to purchase the in-app purchase.
Q: Does the game support keyboard and mouse controls?
A: No.
Q: Which game controllers can I use to play?
A: This application can be enjoyed with game controllers available for Apple devices.
Note that operation with all game controllers is not guaranteed.
For information on game controllers that can be used with the iPhone and iPad, please refer to the Apple website.
Apple Support.
Connecting a game controller to your iPhone
Q: Can I play without a controller?
A: You do not need to own a controller to play, but as the game is optimized for controller operation, playing with a controller is recommended.
Q: Is the iOS version free to play?
A: You can enjoy part of the first part of the main story for free.
To play through to the end of the main story, you will need to purchase the in-app paid content "Base Game."
Q: How do I purchase in-app content/where can I purchase the full game or 'Separate Ways'?
A: It can be purchased from the 'ONLINE STORE' on the title screen.
Q: Is RESIDENT EVIL.NET supported?
A: No.
Q: About saving and loading
A: There are two types of save methods in this title.
Selecting [CONTINUE] in the main menu loads the most recent data with the date and time including the auto-save.
[AUTOSAVE]
When you pass a checkpoint, an autosave slot is automatically created.
The game can be restarted from the saved location by selecting the slot marked 'AUTO' from the 'LOAD GAME' menu in the Main Menu or Pause Menu.
[Slot save]
This is save data that can be created by selecting a slot to save from the in-game typewriter.
The game can be restarted from the saved location by selecting the slot from the 'LOAD GAME' menu in the main menu or the pause menu.
Q: Can I change the display language, subtitle and audio language?
A: Yes.
The following languages can be changed in "LANGUAGE" in OPTIONS.
Display languages:
Japanese, English, French, Italian, German, Spanish (Spain), Spanish (Latin America), Arabic, Korean, Brazilian Portuguese, Russian, Chinese (Simplified), Chinese (Traditional)
Spoken languages:
Japanese, English, French, Italian, German, Spanish (Spain), Brazilian Portuguese, Russian, Chinese
Q: Can I create multiple save data?
A: Yes. The number of saved data that can be saved is as follows:
Base game:
Auto-saves: 1
Save slots: 20.
Separate Ways:
Auto save: 1
Save slots: 10
Q: Does the game support family sharing?
A: No. The in-app purchases can only be used with the Apple ID under which they were purchased. In-App purchase content for this app can only be used with the Apple ID under which it was purchased. It cannot be shared with members of a Family Sharing Group.
Q: Where can I use content obtained from the EXTRA CONTENT SHOP or downloads?
A: Content obtained from the EXTRA CONTENT SHOP and downloads can be used in the following ways, respectively.
*Weapon Merchant/Typewriter will appear once you have progressed to a certain point in the story.
Attache Cases/Charms:
Can be changed from the in-game typewriter's 'Customize Case'.
Bonus weapons:
Can be obtained from the Equipment Swap menu in the typewriter in the game.
Costumes:
Can be changed from 'EXTRAS' in the main menu. Cannot be changed from [EXTRAS] in the Pose menu.
Accessories:
Can be changed from the [EXTRAS] menu in the Main Menu or Pose Menu.
Filters:
Can be changed from [EXTRAS] in the Main Menu or Pose Menu.
Treasure Map:
Information is reflected in the in-game MAP.
BGM:
Can be changed from 'EXTRAS' in the main menu. Cannot be changed from 'EXTRAS' in the Pause menu.
Special modification tickets:
Can be used at the merchant's 'TUNE UP' in-game.
For more information on Special Modification Tickets, click here.
Q: Are the contents the same as in the versions for other consoles?
A: The basic game content is identical, although there are some differences due to the specifications of the console and the controller.
The main differences between models are as follows:
PlayStation 5:
Trophy function support.
Support for various DualSense functions, including adaptive trigger and haptic feedback.
Support for haptic feedback.
Supports Tempest 3D audio using compatible headphones
Supports motion sensor camera mode (the camera can be controlled by the controller's motion sensor function).
Resident Evil RE:4 VR mode can be played using PlayStation VR2 (not compatible with PlayStation VR for PlayStation 4).
PlayStation 4:
Trophy function supported.
Support for various DUALSHOCK4 functions.
Supports motion sensor camera mode (the camera can be controlled by the controller's motion sensor function).
Not compatible with Resident Evil RE:4 VR mode.
Xbox Series X/S:
Support for Windows Sonic, Dolby Atmos and DTS:X.
Support for achievements.
Not compatible with Resident Evil 4 VR Mode.
PC (Steam):
Ultra-wide display support.
Supports mouse and keyboard operation.
Supports Windows Sonic, Dolby Atmos and DTS:X.
Supports Steam achievements.
Supports motion sensor camera mode (the camera can be controlled by a compatible controller's motion sensor function).
Not compatible with Resident Evil 4 VR Mode.
Mac:
Game controller recommended (limited to controllers officially supported by Apple).
Mouse and keyboard operation supported.
Game Center achievements are supported.
Only Apple silicon-equipped devices are supported (not compatible with models with an Intel CPU).
Supports MetalFX Upscaring (macOS 13 is required for use).
Not compatible with RESIDENT EVIL.NET.
Not compatible with Resident Evil 4 VR Mode.
iPhone/iPad version:
Optimized for operation with a game controller. Please check with Apple for game controllers that can be used with Apple devices.
Game Center achievements are supported.
Not compatible with RESIDENT EVIL.NET.
Not compatible with Resident Evil 4 VR Mode.
Q: There is no reaction when I touch the options (e.g. OK) displayed on the screen.
A: Selections and decisions can be made by operating the game controller or the touch controller (virtual controller) displayed on the screen.
Note that in some situations (e.g. MAP operations), you may be able to operate directly on the screen.
Q: Separate Ways: Sometimes the hookshot melee display does not appear even though the enemy is stunned.
A: If the activation conditions are not met, such as the distance to the opponent is too great when the enemy is stunned, the hookshot melee cannot be activated.
Q: Separate Ways: The hookshot icon does not appear.
A: Hookshot can only be used where the hookshot icon (control button) is displayed.
If a number is displayed in the bottom right-hand corner of the sight mark, move closer to the distance where the icon appears.
Q: Separate Ways: I can't find the 'EXTRA CONTENT SHOP' or 'RECORD'.
A: The 'EXTRA CONTENT SHOP' and 'RECORD' of 'Separate Ways' can be found in the 'BONUS' section of the title screen.
There is no 'BONUS' item on the title screen displayed after selecting 'Separate Ways'.
*'RECORD' can also be checked from the pause menu during the 'Separate Ways' game.
Q: Can I play without a network connection?
A: The first time you start up the device, you must be connected to the network.
On the second and subsequent start-ups, you must be signed in to your AppleID and
iCloudDrive is available.
You can play the game even if you are not connected to a network.
However, a network connection is required when purchasing additional downloadable content (main story and Separate Ways).
*If you reinstall the application, you will also need to connect to the network when you start it up for the first time.