Q: What is the supported operating environment?
A: Please check the official website.
Q: If I have already purchased the Mac version, do I still need to purchase the iOS version to play through to the end?
Yes. If you have the Mac version and wish to play the iOS version, you will need to purchase the iOS version separately.
For information on transferring the purchase information of in-app purchase content, please refer to the following information.
Please refer to the following information.
Q: Can I transfer play data from the Mac version to the iOS version (or from the iOS version to the Mac version)?
A: No, it is not possible, as the Mac version and iOS version are considered two different versions.
Q: Does the game support keyboard and mouse controls?
A: No.
Q: Which game controllers can I use to play?
A: This application can be enjoyed with game controllers available for Apple devices.
Note that operation with all game controllers is not guaranteed.
For information on game controllers that can be used with the iPhone and iPad, please refer to the Apple website.
Apple Support.
Connecting a game controller to your iPhone
Q: Can I play without a controller?
A: You do not need to own a controller to play, but as the game is optimized for controller operation, playing with a controller is recommended.
Q: Is the iOS version free to play?
A: You can enjoy part of the first part of the main story for free.
To play through to the end of the main story, you will need to purchase the in-app paid content "Base Game."
Q: Is RESIDENT EVIL.NET supported?
A: No.
Q: Does the game support family sharing?
A: No. The in-app purchases can only be used with the Apple ID under which they were purchased. In-App purchase content for this app can only be used with the Apple ID under which it was purchased. It cannot be shared with members of a Family Sharing Group.
Q: Additional downloads do not finish (bar does not advance).
A: This application requires a download of approximately 16 GB, so it may take some time to complete depending on your connection speed.
Guideline for communication speed and download time
- 10Mbps 3 hours or more
- 100Mbps 30-40 minutes
- 300 Mbps 8-10 minutes
The amount of data that can be downloaded may be limited depending on the service you use.
If the download does not finish or does not progress, try the following methods.
- Use a Wi-Fi environment.
- Try in an environment where you can connect at a better speed.
Q: I interrupted a download halfway through, is that a problem?
A: When a download is interrupted, the data that has been downloaded is retained.
When the download is resumed, it will start from where it left off.
Q: The download does not proceed due to a communication error.
A: If a communication error occurs, suspend the download and check your connection.
Once the connection improves, resume downloading.