What are the system requirements for the Mac version?

If I have already purchased the iOS version, do I still need to purchase the Mac version to play through to the end?

No, if you already own the full game for the iOS version, you do not need to purchase the Mac version separately to play the full game on your Mac device.

Can I transfer play data from the iOS version to the Mac version (or from the Mac version to the iOS version)?

Yes, you can transfer your play data between the iOS version and Mac version.

Can I back up saved data or transfer it to another device?

Yes, you can create a backup of your save data or transfer it to another device (Mac/iPhone/iPad) via iCloud Drive. Please note that iCloud Drive must be enabled to transfer your data.

You can change your iCloud Automatic Sync settings from the title screen > iCloud > iCloud Automatic Sync.

Also, you can transfer your in-app purchase information by restoring it by going to the title screen > Online Store > Restore.

Would I need to repurchase the in-app contents I've already purchased if I reinstall the app?

Your in-app purchase information is managed by your Apple ID, and therefore you do not need to repurchase in-app content you already purchased if you meet all of the requirements below.

Your device meets the system requirements for the app.
You are signed in with the Apple ID you used to make the in-app purchase.
You have the app installed to your device while signed into the Apple ID used to make the in-app purchase.

If you meet all of the requirements listed above, you can restore your purchase from the title Screen > Online Store > Restore.

If you are prompted to input your Apple ID password, try signing in with same Apple ID which you used to make the in-app purchase.

Which controllers can I use to play the game?

Controllers that are compatible with Apple devices can be used with this app. Please note that not all controllers will work as intended.

For information on game controllers available for Mac, please visit Apple's Support website.

Connecting a game controller to your Mac

Is the Mac version free to play?

You can enjoy the first part of the main story for free.
To play through to the end of the main story, you will need to purchase the in-app purchase content "Base Game".

How do I make an in-game purchase? / How do I purchase the full base game or additional contents?

You can purchase in-game contents from "Online Store" at the title screen.

Is RESIDENT EVIL.NET supported?

No, the app is not compatible with RESIDENT EVIL.NET.

Can I change the voice and text language?

Yes, you can change the language settings from the title screen > Options > Language.

Display Language:

Japanese, English, French, Italian, German, Spanish, Russian, Polish, Brazilian Portuguese, Chinese (Traditional), Chinese (Simplified), Korean, Arabic, Thai, LATAM Spanish

Voice Language:

Japanese, English, French, Italian, German, Spanish, Chinese

Can the app be shared with Family Sharing members?

No, in-app contents are only available with the Apple ID used to make the purchase and cannot be shared with Family Sharing members.

Game Content

Is the game content the same as other hardware versions?

There are partial differences due to the specifications for the hardware and controllers, but the basic game contents are the same.

Nintendo Switch

Cloud gaming service
Supports 720p resolution
Save data stored on server
Not compatible with RESIDENT EVIL.NET

PlayStation 5

Resolution and expected frame rate: 4K HDR/60 fps, 4K HDR/30 fps when ray-tracing is enabled
Supports trophy feature
Supports adaptive trigger feature
Supports haptic feedback feature
Supports 3D audio
Support for Share Play, Remote Play, live streaming, and sharing game camptures
Supports ray-tracing feature
Reduced load times
Supports activity features (game help/objectives/challenges)

PlayStation 4

Supports 1080p resolution
- Supports up to 4K (2160p) resolution for PlayStation 4 Pro
Supports High Dynamic Range (HDR) for PlayStation 4 Pro
Supports trophy feature
Support for Share Play, Remote Play, live streaming, and sharing game capture
- Share Play and live streaming cannot be used during HDR output.

Xbox Series X|S

Resolution and expected frame rate for Xbox Series X: 4K HDR/60 fps, 4K HDR/30 fps when ray-tracing is enabled
Resolution and expected frame rate for Xbox Series S: 1440p HDR/60 fps, 1440p HDR/30 fps when ray-tracing is enabled
Supports ray-tracing feature
Supports achievement feature
Supports 3D spatial sound
Reduced load times
Support for Smart Delivery

Xbox One

Supports 1080p resolution
Supports achievement feature
Supports High Dynamic Range (HDR) for Xbox One S
Support for Smart Delivery

PC (Steam version)

Resolution: 640 x 480 or higher
- Available resolution settings will vary depending on the graphic board in use.
Supports High Dynamic Range (HDR)
Supports mouse and keyboard controls
Supports ray-tracing feature
Supports 3D audio
Supports Steam achievements

PC (Windows Store version)

Resolution: 640 x 480 or higher
- Available resolution settings will vary depending on the graphic board in use.
Supports High Dynamic Range (HDR)
Supports mouse and keyboard controls
Supports ray-tracing feature
Supports 3D audio
Supports achievements (based on Xbox One)
- Available upgrades for Xbox Series X|S are not included in the Windows Store version

PC (Mac version)

Controllers recommended
- Only for controllers which are officially compatible with Apple devices
Supports mouse and keyboard controls
Supports Game Center achievements
Supports MetalFX Upscaling
*Requires a Mac OS 13 for this feature
Not compatible with RESIDENT EVIL.NET

iPhone/iPad

Controllers recommended for better game experience
- For details on the controllers compatible with Apple devices, please check the Apple website, and note that not all controllers will work as intended.
Supports Game Center achievements
Not compatible with RESIDENT EVIL.NET

Other

The game does not run properly, for example, the game does not launch.

When the game does not run properly, please try the troubleshooting steps below.

Check the game’s system requirements.

Please confirm whether your PC meets the system requirements for the game. We are unable to guarantee operations with PC that does not meet the system requirements.
Check whether you are signed into your Apple ID and whether the iCloud is enabled.

You must be connected to the network when you launch the game. On the second and subsequent start-ups, you can play the game without a network connection.
Add the game’s folder and files to your anti-virus program’s exception/exclusion list.

Some launching issues may be attributed to certain Anti-Virus software preventing the game executable from launching due to a false-positive error. We recommend users to add all of the following files and folders to the Anti-virus and Firewall exclusion list to prevent this issue.

Macintosh HD > Applications > Resident Evil 2

For a guide on adding exceptions to your anti-virus software, please check the website of your anti-virus software or contact the manufacturer.
Uninstall the application and then reinstall after restarting the OS.

Game operations may be influenced such as by a data corruption with the installed application data. Please try reinstalling the application as it may resolve the issue. When deleting the application, delete it directly from “Launchpad” or by choosing “Move to Trash” > “Empty Trash".

IMPORTANT
- After deleting the application from the procedure above, the folder where the save file is located will not be deleted and will remain within your PC, so your save data will still be available after reinstalling the application.

- If the application is deleted such as by using a tool which deletes all related files along with the application itself, save data will be deleted. In this case, your previous save data will become unavailable, so please take precaution when deleting the application.

- Save data for this game is stored in the folder below. If necessary, create a backup before performing any procedures.

<Location of the save data>
~/Library/Containers/Resident Evil 2/Data/Library/Application Support/CAPCOM/ResidentEvil2/GameSaves/SaveData

- Please restart the OS after uninstalling the application.

- Please make sure you have over 70 GB of available space on your storage (disk) before reinstalling the application.

- After reinstalling the application, please launch the game after you have confirmed that you are signed into your Apple ID and iCloud successfully.

---

Last update: 14/2/2025