PlayStation 4 users that pre-ordered Resident Evil Village Gold Edition or the Winters' Expansion from the PlayStation Store, the Street Wolf Outfit should be offered as a pre-order bonus. If you are experiencing issues with installing the bonus DLC, please try the following methods to see if the problem is resolved.
【Check method No. 1】
On the PS4 home screen >Highlight the Resident Evil Village icon and press the OPTIONS button >[Information] >Select [View] on Installed Add-Ons >Check if the relevant Add-Ons are in the list
【Check method No. 2】
On the PS4 home screen >[Library] >Highlight the Resident Evil Village icon >Select [PlayStation Store] >Select [Your Add-Ons] on the right side of the screen >If the selected Add-On is not marked as [Installed.], please download it by selecting the arrow placed on the left side of the add-on item.
【Check method No. 3】
On the PS4 home screen >[Settings] >[Account Management] >[Account Information] >[Service list] >Check if the relevant add-on items are in the list