For PlayStation 4 users that pre-ordered Monster Hunter Rise: Sunbreak from the PlayStation Store, the Palamute Layered Armor Set: Loyal Dog Costume and Palico Layered Armor Set: Striped Cat Costume should be offered as a pre-order bonus. If you are experiencing issues with installing the bonus DLC, please try the following troubleshooting steps to see if the problem is resolved.
1. On the PS4 home screen ＞Highlight the Monster Hunter Rise icon and press the OPTIONS button ＞[Information] ＞Select [View] on Installed Add-Ons ＞Check if the relevant Add-Ons are in the list
2. On the PS4 home screen ＞[Library] ＞Highlight the Monster Hunter Rise icon ＞Select [PlayStation Store] ＞Select [Your Add-Ons] on the right side of the screen ＞If the selected Add-On is not marked as [Installed.], please download it by selecting the arrow placed on the left side of the add-on item.
3. On the PS4 home screen ＞[Settings] ＞[Account Management] ＞[Account Information] ＞[Service list] ＞Check if the relevant add-on items are in the list